INFORMATION
Protech, established in 2012, specializes in water purification systems for dialysis and healthcare. They offer personalized services, adhere to water quality regulations, and provide prompt support through a nationwide network. Their high-quality products prioritize user convenience and aim to assist emerging dialysis providers in South Africa. Protech holds ISO Certification 13485:2016, showcasing their commitment to quality management standards.
Protech's dedication to providing top-notch water purification systems is evident in their attention to detail and customer care.
With a focus on meeting the specific needs of dialysis and healthcare facilities, they go above and beyond to ensure that every client receives personalized service tailored to their requirements. By strictly following water quality regulations, Protech guarantees that the water used in dialysis procedures meets the highest standards of purity and safety.
Through their extensive nationwide network, Protech is able to offer swift and efficient support to their clients whenever they need it. This commitment to excellent customer service sets them apart in the industry and establishes them as a reliable partner for healthcare providers across South Africa.
By prioritizing user convenience and efficiency in their products, Protech not only simplifies the process for dialysis providers but also supports the growth of emerging healthcare facilities in the region. Their emphasis on quality and reliability is further underscored by their ISO Certification 13485:2016, which demonstrates their adherence to stringent quality management practices.
Protech's reputation as a trusted provider of water purification systems continues to grow, making them an invaluable asset to the healthcare community in South Africa.
INTRODUCTION
Water used for haemodialysis must meet specific quality standards to safeguard patient well-being. Achieving compliance necessitates two key components: an effective water treatment system that purifies water to the required standards and a distribution system that delivers the treated water without reintroducing contaminants. This will focus on the design and upkeep of these essential water treatment and distribution systems.
PROTECH'S TRACK RECORD
OUR SERVICES
CUSTOM DESIGN WATER TREATMENT SYSTEMS
The custom design and operation of a water treatment system should be based upon standards published by the International Organization for Standardization (ISO), in collaboration with the Association for the Advancement of Medical Instrumentation (AAMI), with a focus on ensuring water quality and facilitating disinfection and maintenance. There may also be additional mandatory local regulations that apply. The planning should take into account the capability of operating with the available water supply under worst possible conditions and working with a range of variation in the quality of that water.
Installation Services with Precision
Trust our experienced professionals to handle the precise installation of your water purification and filtration systems. Our installation services are carried out with accuracy, ensuring seamless integration of each component into your current setup. We focus on efficiency to minimize any disruptions throughout the installation process. Once approved, we manage all necessary communications with contractors like plumbers and electricians to ensure a timely and hassle-free project completion. Comprehensive training is offered upon installation completion, with additional annual training for staff members. A daily checklist will be provided for routine checks, along with a full training manual for the client
SERVICE AND MAINTENANCE
Our maintenance contract is a cost-effective service agreement tailored to meet your specific requirements and budget. By controlling maintenance cost, you can ensure maximum equipment uptime. With resources tight and cost-cutting measures in place
Service Maintenance with Protech team offers a solution for customers who want to enjoy fixed maintenance costs and put actions in place reducing risk for unplanned failures. Equipment remains in good working condition with the lowest possible maintenance costs.
Some key benefits:
•Increase equipment lifetime and uptime
•Fast and flexible delivery
•Guidance for optimum spare part selection
•Service visits schedule in advance •Annual Training
•Daily Checklist provided to unit to ensure proper checks are performed at start-up
CINDY PIETERSE
DIRECTOR
- Diploma in Project management
- ISO 13485: 2016 Medical Devices Implementation
- ISO 45001:2018 Occupational Health and safety management systems requirements with guidance.
- ISO 13485: 2016 Internal Auditor
Meet Our Team
Marsel Pietserse
Technical Director
- NDip Clinical Engineering, and experience in servicing the reverse osmosis (RO) environment for the past 14 years.
- We realise the demand for dialysis is increasing significantly in South Africa and not all patients are within close reach to the current facilities. Our aim is to focus on the new upcoming dialysis service providers and provide pro-active support on the RO systems, enhancing the service to the patients.
- Assist is custom design and development for all customers needs.
- ISO Certified 13485:2016 specifies requirements for a quality management system where an ... services that consistently meet customer and applicable regulatory requirements.
Tienie Nel
Senior Operational Manager
- Manage and direct operations team to achieve targets.
- Assist in developing or upgrading current and new Dialysis Units.
- Building strong relationship by addressing customer issues and complaints in a timely manner.
- Provides technical support and guidance to customers.
- Assist in developing new machines and systems.
- Assist in unit staff training on Reverse Osmosis systems.
- Maintain accurate and clear documentation for operational activities.
- Work in compliance with company policies and procedures.
- Ensure team follows standard operating procedures for all operational functions.
- 24/7 Technical Support
Joey Nel
Manager
- Manage and direct operations team to achieve targets.
- Building strong relationship by addressing customer issues and complaints in a timely manner.
- Provide operational support and guidance to customers.
- Assist in unit staff training on all Reverse Osmosis systems.
- Maintain accurate and clear documentation for operational activities.
- Ensure team follows standard operating procedures for all operational functions.
CONTACT US TODAY
MANAGER
JOEY NEL
TELL 060 982-0338
admin@protechservices.co.za
ADMINISTRATION
LEE-ANN BROWN
TELL 072 643-7229
lee-ann@protechservices.co.za